I Have Bought Passes But I Cannot Make It March 26, 2020 03:56 Updated All passes strictly non-refundable and non-transferable. For daily passes, you will have the option to select another date. Please see "No Show/Change Booked Date". Related articles What If I Cannot Make It For The Buspool? I'm A Monthly Pass Holder And Did Not Take The Service On Some Days, Can I Get A Refund? How To Use Credits? What Is An Active Route? When To Purchase Passes?